No replies to emails, order an item on 12 Jan, didn't receive any updates on my order unless I phoned. Got a reply on the 19th Jan with a tracking number. So in total I have to wait 2 weeks for an order. Note that I did confirm stock prior to ordering.
Pros: Answer phones 4/5 times
Cons: Bad communication
False delivery times given on website
Website issues
A number of bad reviews
A lack of professionalism
Not complying with their terms and conditions